Â鶹´«Ã½ City University | Distance Learning Complaints

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Distance Learning Complaints

Â鶹´«Ã½ Complaint Procedures

Â鶹´«Ã½ strives to provide the best educational experience for our students regardless of their location. If you have an issue, please address with program in which you are enrolled. Contact your advisor, department chair or dean’s office to determine the appropriate steps to resolve you issue. If you are unable to resolve your issue, please follow the steps outlined in our grievance procedures.

OSRHE Complaints

If the issue has not been resolved students may file a complaint with the Â鶹´«Ã½ State Regents for Higher Education (OSRHE) by completing the form located at .

Out of State Complaints

The Â鶹´«Ã½ State Regents for Higher Education act as the State Portal Entity (SPE) for Â鶹´«Ã½'s participation in the National Council for State Authorization Reciprocity Agreements (NC-SARA), a nonprofit organization that helps expand students’ access to educational opportunities and ensure more efficient, consistent, and effective regulation of distance education programs. NC-SARA requests that all student complaints relating to violations of SARA policy be routed through the state's SPE.

Federal law mandates that every state must have a department or agency in place to receive and act on complaints about a distance education provider operating in their state. The law also requires that any institution providing distance education in any state must provide contact information for that state's appropriate department or agency to its students in case of disputes.

In compliance with this law, we present here a list of offices for all 50 states.

STATE / US TERRITORYAGENCYADDITIONAL CONTACT INFORMATION
ALABAMA(334) 242-1998
ALASKA(907) 465-2962
ARIZONA(602) 542-5709
ARKANSAS

(501) 371-2000
CALIFORNIA

(888) 370-7589,
option 3
COLORADO

(303) 866-2723
CONNECTICUT(860) 947-1801
DELAWARE(302) 735-4000
DISTRICT OF COLUMBIA

(202) 442-4343
FLORIDA(850) 245-0505
GEORGIA
HAWAII

IDAHO
(208) 334-2270
ILLINOIS(217) 782-2551
INDIANA
IOWA
(515) 725-3400
KANSAS

(785) 296-4917
KENTUCKY
(502) 573-1555
LOUISIANA
(225) 342-4253
MAINE(207) 624-6600
MARYLAND
(410) 260-4500
(800) 974-0203
MASSACHUSETTS

(617) 994-6950
MICHIGAN
(517) 373-1820
MINNESOTA

(651) 642-0567
MISSISSIPPI
(601) 432-6198
MISSOURI
(573) 751-2361
MONTANA
(406) 444-6570
NEBRASKA
(402) 471-2847
NEVADA
(702) 486-7330
NEW HAMPSHIRE


(603) 271-3494
NEW JERSEY
(609) 588-3226
NEW MEXICO
(505) 476-8400
NEW YORK
NORTH CAROLINA(919) 807-7146
NORTH DAKOTA
(701) 328-3180
OHIO

(614) 466-2752
OKLAHOMA
(405) 225-9100
OREGON
PENNSYLVANIA
(717) 783-6137
RHODE ISLAND(401) 456-6008
SOUTH CAROLINA
(803) 737-2260
SOUTH DAKOTA
(803) 737-2260
TENNESSEE
(615) 741-3605
TEXAS
(512) 427-6101
UTAH
(801) 530-6601
VERMONT
(802) 828-3135
VIRGINIA
WASHINGTON
(360) 753-7869
WEST VIRGINIA
(304) 558-4016
WISCONSIN
(608) 266-1996
WYOMING

(307) 777-5712
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